A Story of Support That Transforms Everyday Life
Oleksandr is 41 years old. Since childhood, he has had a Group II disability. For the past 6 years, after the death of his parents, he has been living alone in an old house. He has a brother and a sister, but they visit him very rarely, so in reality Oleksandr lives alone.
Due to his health condition, he is unable to work and is fully dependent on external support. Despite this, Oleksandr is a very kind and creative person.
Once a week, a social worker visits him and helps with household tasks. It was she who advised him to contact a case manager. Oleksandr explained that he has limited financial resources and needs basic items to improve his living conditions — seasonal footwear, bed linen, and towels. His bank card had also expired, and he did not know how to renew it.
A case manager from the Charitable Foundation “Source of Revival” (CFSR), working within the project “Basic Social Support and Capacity Building of Social Service Centers in Communities,” took on this case.
She helped Oleksandr renew his bank card online and provided the necessary information and consultation regarding his needs. She also provided him with essential items for daily life. As a result, he was able to resolve several important issues, better understand his next steps, and avoid facing his difficulties alone.
This story shows that even everyday matters can become complicated without support. Case management helps to find timely solutions, reduce the burden on individuals, and ensure access to necessary assistance based on their real needs.
This publication was prepared by the Charitable Foundation “Source of Revival” (CFSR) with the support of the Askold and Dir Foundation, administered by ISAR Ednannia within the project “Strong Civil Society of Ukraine – A Driver of Reforms and Democracy,” funded by the governments of Norway and Sweden.
The content of this publication is the sole responsibility of the Charitable Foundation “Source of Revival” (CFSR) and does not necessarily reflect the views of the governments of Norway, Sweden, or ISAR Ednannia.
